This policy applies to information collected through this website and through business communications connected with our OEM, ODM, private label, sampling and jewelry manufacturing services.
Scope of This Policy
This Privacy Policy applies when you visit this website, complete an inquiry form, request a quotation, send product specifications, provide design files, request jewelry samples, communicate with our team or otherwise interact with Jinnuo Jewelry.
In this policy, “Jinnuo Jewelry,” “we,” “us” and “our” refer to Jinnuo Jewelry and the legal entity operating the website. “You” refers to website visitors, prospective buyers, customers, supplier representatives, business partners and other individuals who communicate with us.
This website is primarily intended for business customers, including jewelry brands, retailers, wholesalers, designers, importers and private label businesses.
Who Is Responsible for Your Information
The organization responsible for determining how personal information collected through this website is processed is:
Business name:Jinnuo Jewelry
Business address: 8G Building A, Shidai Center, Xingqiao Subdistrict, Bao'an District, Shenzhen City.
Privacy email: info@jinnuojewelry.com
Information We May Collect
Information you provide directly
- •Your name, job title, company name and business type.
- •Your email address, telephone number, WhatsApp number, country or region and other contact details.
- •Information submitted through inquiry forms, email, WhatsApp or other communication channels.
- •Jewelry project information, including product type, materials, finishes, plating, dimensions, quantities, packaging requirements, target market and requested timeline.
- •Design sketches, drawings, CAD references, photographs, logos, artwork, technical files and other materials you choose to provide.
- •Shipping, billing, customs or transaction-related information when required for an approved sample or production order.
- •Feedback, quality comments, complaint information and records of communications with our team.
Information collected automatically
- •IP address and approximate geographic location.
- •Browser type, device type, operating system and language.
- •Pages viewed, referring pages, visit duration, navigation activity and general website interaction data.
- •Cookie identifiers and similar technical information, depending on your consent choices and browser settings.
Information from other sources
We may receive limited information from service providers, business directories, trade platforms, logistics partners, payment providers, social media platforms or other parties when necessary to communicate with you, verify a business inquiry or perform an agreed transaction.
How We Collect Information
We may collect information when you:
- •Visit or browse the website.
- •Submit an inquiry or quotation request.
- •Contact us by email, telephone or WhatsApp.
- •Send design files, product specifications or sampling requirements.
- •Approve a quotation, sample or production order.
- •Respond to a survey, request support or provide feedback.
How and Why We Use Information
| Purpose | Typical Information | Legal or Business Basis |
|---|---|---|
| Responding to inquiries | Name, company, contact details and project requirements | Taking steps at your request and our legitimate business interest in responding to prospective buyers |
| Preparing quotations | Product specifications, quantity, materials, files and delivery requirements | Pre-contract discussions and requested business services |
| Sampling and manufacturing | Approved designs, technical files, order details and contact information | Performance of an agreement or purchase order |
| Quality control and support | Inspection details, approval records, feedback and complaint information | Contract performance, quality assurance and legitimate business interests |
| Shipping and order coordination | Delivery address, consignee information, logistics and customs documentation | Performance of an agreement and legal obligations |
| Website security and maintenance | IP address, browser, device and security logs | Legitimate interests in protecting the website and users |
| Website analytics and improvement | Cookie identifiers and aggregated usage information | Consent where required, or legitimate interests where permitted |
| Business communications | Contact details and previous business interactions | Consent or legitimate business interests, subject to applicable marketing rules |
| Legal and compliance purposes | Transaction records, communications and relevant documentation | Legal obligations and protection of legal rights |
We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent where required.
When We May Share Information
We do not disclose personal information indiscriminately. We may share information only when reasonably necessary with the following categories of recipients:
- •Website hosting, security, form-processing, email and IT service providers.
- •Analytics, cloud-storage and communication service providers.
- •Authorized employees, production staff and project coordinators who need the information to handle your inquiry or order.
- •Approved subcontractors or specialist suppliers involved in a particular manufacturing process, subject to appropriate confidentiality arrangements.
- •Freight forwarders, couriers, customs agents, warehouses and other logistics providers involved in delivery.
- •Banks, payment providers, accountants, auditors, insurers and professional advisers where necessary.
- •Government authorities, regulators, courts or law-enforcement agencies when disclosure is required by law or necessary to protect legal rights.
Service providers are expected to use personal information only for the services they provide to us and to apply appropriate confidentiality and security measures.
International Data Transfers
Jinnuo Jewelry serves international business customers. Your personal information may therefore be processed in, accessed from or transferred to countries other than the country where you are located.
These countries may have privacy laws that differ from those in your jurisdiction. Where applicable law requires additional safeguards, we will take reasonable steps to use an appropriate transfer mechanism, contractual protection or other lawful safeguard.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing quotations, managing projects, maintaining commercial records, handling quality issues and meeting legal, accounting or reporting obligations.
| Type of Record | Typical Retention Approach |
|---|---|
| General inquiries | Retained for a reasonable follow-up period and then deleted or anonymized when no longer needed. |
| Quotations and project discussions | Retained while the opportunity remains active and for a reasonable period afterward for reference and follow-up. |
| Orders and transaction records | Retained for the period required by applicable tax, accounting, customs and commercial laws. |
| Design and technical files | Retained for project performance, repeat orders, dispute management or as otherwise agreed with the customer. |
| Website and security logs | Retained for a limited period based on operational and security requirements. |
How We Protect Information
We use reasonable administrative, organizational and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
- •Access controls and role-based information access.
- •Secure website connections and protected hosting.
- •Website monitoring, backups and security updates.
- •Confidentiality requirements for personnel and service providers.
No internet transmission, email system or electronic storage method can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location and applicable law, you may have one or more of the following rights:
- •Request access to personal information.
- •Request correction of inaccurate information.
- •Request deletion, subject to applicable legal exceptions.
- •Request restriction of certain processing.
- •Object to certain processing activities.
- •Withdraw consent where processing relies on consent.
To exercise a privacy right, contact us using the details below. We may need to verify your identity before completing a request.
Additional Information for California Residents
This section applies only to the extent that California privacy law applies to our processing of your personal information.
Subject to applicable law and verification requirements, California residents may have the right to request access, correction or deletion of personal information and to obtain information about how personal information is collected, used and disclosed.
We do not knowingly sell personal information in exchange for money. Where legally required, we will honor recognized browser-based opt-out preference signals.
Children’s Privacy
This website and our manufacturing services are intended for business users and are not directed to children.
We do not knowingly collect personal information from children under the age required for valid consent in their jurisdiction.
Third-Party Websites and Services
The website may contain links to third-party websites or integrate services such as video platforms, maps, messaging applications, social media platforms or analytics providers.
Third-party services operate under their own privacy policies and terms. We do not control their independent privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices or legal requirements.
The revised policy will be posted on this page with an updated “Last updated” date.
Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact us using the information below.
Jinnuo Jewelry Privacy Contact
Email: info@jinnuojewelry.com
Address: 8G Building A, Shidai Center, Xingqiao Subdistrict, Bao'an District, Shenzhen City.
Online contact: Contact Jinnuo Jewelry